Κριτικές SkatePro
Επιβεβαιωμένος αγοραστής | |
"Everything went smooth as silk. It’s like brexit never happened :)" | |
Emil D. (Hertford/Ware) | 19/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Happy with the service but as a non skater/scooter (just buying accessories for a 7 year old) I ended up buying alloy bar ends I didn't need. I feel this could have been clearer." | |
D. Fleming (Rathfarnham) | 19/04/2021 |
Απάντηση από SkatePro: Hi Dani, Thank you very much for your kind review. Everything on our website is 'What you see is what you get'. If you see the bar ends, then they will be there aswell. Anyway, sorry for the confusion and thank you for the feedback here! |
Επιβεβαιωμένος αγοραστής | |
"Great service delivered when they said they would my 9yr old daughter loves her new skates ..down the beach trying all her tricks 😍😁" | |
Caoimhe Treacy (Bray) | 19/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"My experience buying from SkatePro went really well. I read the reviews from the site and understood that they are based in Denmark and I would have to pay duty on my purchases but considering they were cheaper on this site than others (and they actually had the item in stock) then it came out to be about the same. FedEx sent me an invoice for the duty in an email, I paid it right away, so there were no delays with shipping and I actually received my order a few days early. I would buy from SkatePro again." | |
Angielyn C. (Campbell River) | 19/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great service and delivery" | |
Emma Jane Walsh (Dublin 15) | 19/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Excellent service" | |
Isabelle Dionne (Varennes) | 19/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Excellent service, very professional staff. Delivery was fast and everything arrived in perfect condition. Would highly recommend and will be using again" | |
Isabelle M. (Kinsealy) | 19/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fats purchase process. Delivery on time. 5stars" | |
Mateusz N. (Dublin 1) | 18/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Love the company, great emails that keep you updated aswell as really helpfull online staff, has become my number one store when shopping for skate stuff." | |
Thomas H. (Canterbury. Kent) | 18/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Buyer beware. This is a company from Denmark and the duties were huge. SkatePro.ca, listing prices in Canadian dollars. I paid for shipping, but the fact that duties would be included was not transparent. I’ve reviewed all correspondence and don’t see an indication that duties would have need to be paid. I think SkatePro.ca definitely needs to clear with their consumer. Duties, on top of the expensive shipping I paid, were an additional 20% of my order. I feel mislead and disappointed" | |
Effie Katsis (Toronto) | 17/04/2021 |
Απάντηση από SkatePro: Hi Effie, Thank you to taking the time to write an honest review. First of all, I'm really sorry that it wasn't visible enough in our checkout that you were going to pay duties. We have an estimation written next/below to the total price you are going to pay for your order at the checkout. As soon as you are filling in your address information, it will even show an estimation of how much you are going to pay (this is depending on where you live in Canada). We try always to be as transparent as we can be to make sure that all our customers are informed in the right way. Just to give a bit more information, we are working very hard to getting everything included in our pricing on the website. We hope to get this all sorted out in the coming period. If there is anything where we can help you out with, please get in touch. Again, our apologies. /Justin |
Επιβεβαιωμένος αγοραστής | |
"Unsure that their sizing is accurate. I ordered a UK 10 but received a UK 8, US10. The box seemed to show this was the largest size for the shoe. However customer services were really helpful and arranged a return for me." | |
Freya Lloyd (Carlisle) | 17/04/2021 |
Απάντηση από SkatePro: Thank you for taking the time to write a review on our website. All the sizes on our US website are in US sizes to provide our customers the sizes as they are used to in the US. Very happy to hear that your experience with our Customer Connection Team was really helpful! ✌ |
Επιβεβαιωμένος αγοραστής | |
"No problems. 100%. Good prices." | |
Jaroslaw Witek (NAVAN) | 17/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Easy and straightforward website, soomth and hassle free delivery." | |
Patrik S. (Luton) | 16/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good" | |
Libby Mceniff (Dublin 6) | 16/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Ordered a scooter for my son’s birthday. It was supposed to be delivered in 7 days, it has now been 13 days and it has not arrived. The SkatePro website says it has been delivered, fedex says it is in Memphis. According to tracking, it has been from Denmark to Germany to France to the US (Texas and then Memphis). Really hoping it arrives someday (in Canada). My son’s birthday was yesterday, so he had no present. *When the scooter finally arrived, it was easy to assemble and works great. My son really likes it." | |
Renee Vermette (Winnipeg) | 16/04/2021 |
Απάντηση από SkatePro: HI Renee, Thank you for taking the time to write a review✌ I am really sorry about the delay :(( FedEx had experienced many delays and many parcels have been stuck in Memphis because of the snowstorm that occurred some time ago. However, I can see that as an apology we have refunded you for the delivery costs. Also, I can see on the tracking that the parcel was delivered on the 5th of April. Really sorry about this. :(( Please let us know if you did not receive the parcel /Vesta |
Επιβεβαιωμένος αγοραστής | |
"Skatepro is pro ..... fullstop!!!!" | |
Guy Davies (Garristown) | 16/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Straight forward no hassle quick delivery" | |
Graeme Baxter (Lochgelly and Cardenden Ward) | 16/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great easy shopping experience. Recommend this to others." | |
B. Stein (Stafford) | 16/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Arrived before the delivery date. No complaints here." | |
Lucy S. (Gainsborough) | 16/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Excellent all round service. No problems in recommending." | |
Ian S. (Chichester) | 16/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Would recommend skatepro,happy with service,will use again" | |
Aoife Connolly (Ennis) | 16/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Awesome" | |
CHRIS DAVISON (SYDNEY) | 16/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great customer service, fast delivery, definitely recommend!" | |
Aggie G. (Blackpool) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great fast shipping" | |
Daisy leask (Glasgow) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"A++" | |
Ella Carthy (Bettystown) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"I am very pleased with my purchase and the process. The protective vest I purchased arrived much faster than expected and it fits very well. I haven’t been able to test it out because I haven’t fallen yet but it feels like it will protect my back very well if I ever fall backwards while roller skating. I really like the way the Velcro belt hugs my torso and keeps the vest solidly in place. Thanks so much!" | |
Cheryl Chamberlain (Mills River) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great service and delivery" | |
William Somerville (Edinburgh) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great seller. Fast delivery" | |
Marcin Kowalski (Athlone) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Perfect" | |
francoise jeanpierre (Bronx) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Perfect service more than happy with it 👌" | |
Yulian Dimitrov (Ferbane) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great company with great products" | |
Cody Quinney (Woodstock) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great,quick service!" | |
Karoly Boviz (Athlone) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Excellent, swift delivery and website easy to navigate" | |
Jennie Everett (South Shields) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very easy ordering and delivery very quick. Will definitely buy again." | |
Kirsty Simeone (bristol) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"The skateboard arrived damaged. After sending all the information requested which included photos of the damage as well as the packaging, I am yet to receive a response to my claim. Incredibly disappointed with the lack of after sales service from Skate Pro." | |
Brendan B. (Nenagh) | 15/04/2021 |
Απάντηση από SkatePro: Hi Brendan, My apologies that everything has been taking so long. I have just been looking into the case and we are shipping asap a new board out to you. You should be receiving a call from us any moment now😊 Again, really sorry for all the inconvenience. /Justin |
Επιβεβαιωμένος αγοραστής | |
"Very easy and they got everything to me in a timely fashion. 10/10 would recommend using skate pro for getting all your skating needs." | |
Mickey Romero (Arvada) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very good." | |
O. Byrne (Arklow) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great selection for what I needed being a adult female petite size. Ordering and shipping were both painless and easy. Lot's of reviews to also help me select what I needed." | |
Esther Myong Hall (Columbus) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Definitely look at purchasing some more items in the future" | |
Steve Dunham (Brantford) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Awesome!" | |
Ayuna Dorzhieva (Dublin) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"A pleasure to do business with. Very helpful and great advice given. I would highly recommend them" | |
G. Cusack (Co. Clare) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"SkatePro rules!!! Huge inventory, great prices, fast shipping, no matter what's going on in this wild world. Ride Fast, Take Chances!!!" | |
michael s. (Austin) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"The shipping took a lot longer than expected but that could be due to covid delays and such but I had an excellent experience with Skate Pro!" | |
Cassidy Gilmore (Saint Paul) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Assistant was helpful. Product was as expected." | |
Susan M. (London) | 15/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great shopping, came just in time, reliable:)" | |
Emilija M. (kells) | 14/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Despite international shipping, my order came in a week with no issues. Products were exactly what I ordered and comumication was on point. Fantastic experience, 10/10 would recommend/buy again." | |
James Grilli (Manheim) | 14/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"very good. return process a little frustrating but not the compnies fault" | |
Michelle peppiatt (Bishops stortford) | 13/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Absolutely positively amazing !!!! :)" | |
Kori H. (Douglasville) | 12/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Ordering and shipping went well." | |
Hugh Hurlow (Salt Lake City) | 11/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"They claim my package has been delivered but it hasn’t and it also has an international clearance delay and haven’t been able to get help would not recommended this place Paid $800 by the way and haven’t seen any of it" | |
Daytona Woods (Ticonderoga) | 10/04/2021 |
Απάντηση από SkatePro: Hi Daytona, Thank you for leaving a review. Great that you directly have been in contact with our Customer Connection Team. I see that my colleague Yasin is handling your case personally to make sure that FedEx is holding themselves to their part of the order. If there is anything else, you know where to find us ✌ /Justin |
Επιβεβαιωμένος αγοραστής | |
"Great website. Always quick shipping." | |
Jacquet Adrien (Elvange) | 09/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"I never got it" | |
Aiste Aliukone (Carrickmacross) | 08/04/2021 |
Απάντηση από SkatePro: HI Aiste, Thank you for taking the time to write a review. I can see on the tracking that your parcel arrived the day after you posted this review (09-04). I am sorry about the delay.. Please let us know if you did not receive the parcel. /Vesta |
Επιβεβαιωμένος αγοραστής | |
"great quality and would recommend" | |
David Wright (Jonesville) | 08/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good customer service" | |
Mrs Jean E Lovegrove (Penarth vale of Glamorgan) | 08/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"This is a great company to deal with. There are videos online that explain what their products are meant for so you know you’re getting what you need. It made ordering the right scooter very simple. Make sure you read the terms and conditions, as info about shipping to Canada is in there. Customer service is top notch! We got our scooter from Denmark to Canada in just over a week’s time. I was able to track my order the entire way. When it arrived, it was as easy as tightening 2 bolts and my son was riding it. He says it is a really smooth ride, the best scooter he has ever had. Well done Skate Pro!" | |
Holly Simpson (Estevan) | 08/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Arrived quickly. Duty shouldn’t be a surprise, but it certainly adds to the cost." | |
Wayne Banner (Burlington) | 08/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"'Well what can I say about Skatepro', professional service, excellent communication, quick delivery, i recommended this company big time..." | |
Jason M. (Dublin) | 08/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great customer service! I realised after placing my order that I'd ordered the wrong size. I sent a prompt email, and SkatePro immediately made the requested change. Would definitely recommend!" | |
Shyane S. (Leeds) | 07/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Only sent me half an order. Charged me for all of it though, then I had to send photos of the half order to then have to wait another fortnight for the rest. Still waiting!" | |
Nathan Duran (Lancaster/Morecambe) | 07/04/2021 |
Απάντηση από SkatePro: Hi Nathan, Thank you for taking the time to write a review👌 I can see that we have solved this issue for you. I am really sorry about your experience. 😟 Please let us know if you have any questions for us. /Vesta |
Επιβεβαιωμένος αγοραστής | |
"Perfect" | |
Mariusz sadowski (Drogheda) | 07/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Ordered three things. Recieved only one." | |
stephen jester (Squamish) | 07/04/2021 |
Απάντηση από SkatePro: HI Stephen, Thank you for taking the time to write a review. I am really sorry about that😟 I can see that we have dispatched your missing items already and they will be delivered to you on the 21st of April. Please let us know if you have any questions /Vesta |
Επιβεβαιωμένος αγοραστής | |
"Great service. My board arrived on time and in perfect condition." | |
Sean D. (Cardiff) | 07/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Perfection" | |
N. Fiorino (New Rochelle) | 07/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great! Delivery was a bit slower than expected but still fast enough" | |
Justyna Banaszkiewicz (Craigavon) | 07/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great service" | |
Fran Q. (Wexford) | 07/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"good" | |
LASZLO SZOLLOSI (Surbiton , Surrey , Uk) | 07/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"brilliant service :)" | |
Justin orourke (Carrickmacross) | 07/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Skates arrived in a timely manner" | |
Wesley m. (Junction City) | 07/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good experience" | |
douglas thornton (Seattle) | 07/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Precise instruction, clear contrat no hidden fees! I really appreciated the experience. you can trust this shop!" | |
David Proulx (Quebec) | 07/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good" | |
Timothy cavage (Norwood) | 07/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Skate Pro answered all my questions in advance of my purchase." | |
Stephanie Ehinger (Yelm) | 07/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great experience,brilliant shopping experience" | |
O. Pickering (Rathfarnham) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Awesome" | |
George C. (London) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Everything has been great, all part have met or exceeded my expectations. Delivery to the US is a little slow via FedEx but 10 -14 days with Covid pretty much had everything I asked for. Couldn’t ask for much more at this point" | |
Ray Wright (Essington) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Excellent" | |
Paul A. Ferris & Co (Dublin 7) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very happy with the service and lead time for delivery" | |
Melanie Byrne (Balbriggan) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great service" | |
Augusto Moreira (Ennis) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"It was simple and easy. Got scooters pretty fast for being outside the US." | |
Ricky Nelson (Wellington) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great" | |
Constantin C. (Dublin) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very quick delivery, tracked parcel all the way here. Delivery was a day early." | |
H. Windsor (Forres) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"It’s great scoter. Tnx" | |
Arturs Leilions (Tullow) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good company was very helpful customer service" | |
Derek P Carmichael (Buckley) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very nice. Customer service. super helpful and prompt" | |
christina atherley (Scarborough) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great" | |
Mouad elbiad (Saint hubert) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very nice, on time, no extra charge!!" | |
D. Dubois (Nicolet) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Super Fast and Safe shipping! You guys Rock!!" | |
Deo D Stryker (Canandaigua) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Amazing service and fast delivery. My kid loves that he call build his own Pro Scoot!" | |
SHANA ROBBEN (Mcpherson) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great company and fast delivery" | |
Rachel galvin (Cork city southside) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Eh.. took longer to ship item than expected. The skates ended up being to small and I don’t want to have to pay for shipping for skates I’ve never worn. I understand it’s international it just kinda sucks as a customer. I ended up gifting these skates to someone else and ordering skates from another company with a better return policy for myself. I will likely not order from skatepro again." | |
Andrea S. (Saint George) | 06/04/2021 |
Απάντηση από SkatePro: Hi Andrea, Thank you for taking the time to write an honest review. First of all, really sorry to hear that it was not clear enough beforehand that if you needed to return an item to us, that the costs will be for you as a customer. We know that overseas shipping can be quite costly, therefore, we have made a good agreement with UPS to offer a return label to our customers for $19,95. The price for this label is way cheaper compared to the local post offices in the US. We would still love to help you out to see if we can improve our size guide for you to possibly have chosen the right size directly from the start. We can also do something about the costs for the return label, we will figure that out together. If you would react to us on the email that has been sent out to you, then we take it from there✌ Again, apologies for the inconvenience. /Justin |
Επιβεβαιωμένος αγοραστής | |
"Great" | |
Tom O hare (Dublin) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"The best company" | |
Robert Ciurysek (Charleville) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Just pretty D good" | |
Z. Shen (Oakton) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"The initial experience was great, order shipped decently fast too. However, I was unaware it was international, but that's OK... Until you have a return request. It's just not even worth bothering as they require you to pay for shipping. Don't believe the 1 yr return window thing... That's seems to be there because they know no one is going to spend the large shipping fee to return items. Also the shirt sizing is very weird, I wouldn't bother even trying as it's a gamble if it will fit or not, which after looking at the reviews seems to definitely be the case." | |
Blake L. (Burnet) | 06/04/2021 |
Απάντηση από SkatePro: Hi Blake, Thank you for leaving a review with us. You have 365 days with us to return your products. Of course, this should always be in the original state, as you have received it from us. As you are mentioning, the return comes indeed with a $19,95 cost, if you decide to take a return label from us. If you find a cheaper way to shipping it back to us, you are more than welcome to do that, of course! When it comes to sizing, we try to be as accurate as we can be in our size guides. If you feel that it's not right what we have visible on our website, please get in touch so we can sort it out and assist you to the right size. We are sorry for the inconvenience. /Justin |
Επιβεβαιωμένος αγοραστής | |
"The product arrive early and the free tracking system was very helpful." | |
Neil Johnson (Bayston Hill) | 06/04/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very negative. The delayed Fedex customs charge did not sit well with me." | |
Thomas Schneider (Yellowknife) | 05/04/2021 |
Απάντηση από SkatePro: Hi Thomas, Thank you for taking the time to write a review👌 First of all, we are very sorry for the inconvenience. FedEx corresponded some time ago to inform us that they have been late sending out invoices for the import taxes to all of our Canadian customers. :( The estimation of what you have to pay in import taxes when ordering from us to Canada is always mentioned in our checkout. We can very much understand the surprise, since most of these invoices are coming quite late. If you have returned your parcel back to us, you still have to make sure that you pay these import taxes. You can apply for a refund at the Canada Border Services Agency (CBSA). You can always try to get in touch with FedEx, to see if you can reject the invoice due to the orders return to SkatePro. We, unfortunately, cannot reject or remove invoices for our customers. It has to be sorted out with the local authorities. In any case, we are trying to assist our customers in the best way possible. If you have any questions, don't hesitate to get in touch with us. /Vesta |
Επιβεβαιωμένος αγοραστής | |
"Took a long time to get from Germany via Denmark to the UK" | |
soren ramsing (Barking) | 05/04/2021 |
Απάντηση από SkatePro: Hi Soren, Thank you for taking the time to write a review👌 I can see that your expected delivery date was Friday 26 Feb - Tuesday 2 Mar and your parcel was delivered on the 25th of February, so it actually came in earlier than expected! 😁 Please let us know if you have any questions. /Vesta |
Επιβεβαιωμένος αγοραστής | |
"For spending just over 106$ on parts then for the day they are supposed to arrive I get an email saying that shipping will be 52$ and if I don’t pick it up from a location an over an hour away from my house that it will be sent back to the shipper after 10 days but by the time it’s got here I now have 4 days to drive over an hour to pay 52$ to have had something I thought would have been shipped from Canada hence the .ca in the website... never ordering again. Terrible experience and paying way to much to have some really next level trash shipping. 0 stars. Order from dans comp or local shop" | |
logan k daniels (Norwich) | 05/04/2021 |
Απάντηση από SkatePro: Hi Logan, Thank you for taking the time to write a review. I am really sorry about your experience.. We are not a Canadian company. We do not hide that. You can read about us here: https://www.skatepro.ca/en/d1.htm We have a Canadian website so it is easier for the locals to find us. We sell to many different countries under different domains (you can see the list of all the countries we ship to here: https://www.skatepro.net/d16.htm ) We also have a Canadian phone number so you would not need to pay the rates when calling to a Danish number. Also, right before you checkout, we mention that the import taxes have to be paid upon receiving the products and we show an estimated amount of how much import tax you would need to pay. Please let us know if you have any questions. /Vesta |
Επιβεβαιωμένος αγοραστής | |
"Be prepared for customers charges that were approx 70% the cost of the products purchased. I didn't get the charges right away either . We purchased 2 seperate orders at the end of Dec and recieved the customs bills April 3. The serves at SkatePro is excellent . The products were great and the price prior to customs was fair . When I ordered my items I specifically looked for Canadian companies SkatePro.ca I assumed had a Canadian Warehouse. There is very little warning that I would be charged more than half the item in charges . Buyer Beware!" | |
Gena Cromwell (Devon) | 05/04/2021 |
Απάντηση από SkatePro: Hi Gena, Thank you for taking the time to write a review✌ You are correct, we are not a Canadian company. We are actually from Denmark and we do not hide this. We mention that information on the 'ABOUT US' page. Also, before you checkout, we mention that the customs and duties have to be paid upon delivery and we give an estimated amount of how much would that be. Yes, FedEx had massive delays and that is why the invoice for customs and taxes was delayed. that is why you have received the bill on April 3rd instead of right away. We are very sorry about this. :( I completely understand the frustration. Please let us know if you have any questions. /Vesta |
Επιβεβαιωμένος αγοραστής | |
"Great" | |
Mario G. (London) | 03/04/2021 |
Προηγούμενο | Επόμενο |
Σελίδα 73 στα 1198 |