Κριτικές SkatePro
Επιβεβαιωμένος αγοραστής | |
"Delivery time was longer than scheduled and box arrived looking crushed, without assembly instructions. Thankfully we were able to follow the picture on the website and completed it." | |
Shawnita Foster (Whitby) | 20/05/2021 |
Απάντηση από SkatePro: Hi Shawnita, Thank you for your review! I am sorry to hear that you received your parcel delayed and in bad conditions. Definitely it's not the way we want our customers to receive their orders. Please contact our customer service team and provide them with some pictures of the damaged parcel and we will get back to you as soon as possible. /Cristina |
Επιβεβαιωμένος αγοραστής | |
"Excellent" | |
Lorraine Dunne (Dun Laoghaire, Co Dublin) | 20/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"I had a very positive experience shopping at SkatePro. It was easy to track my order and they replied promptly when I had a question." | |
Gabriela Rodriguez-Weinerth (Oxnard) | 20/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great service to Ireland" | |
Darren K. (Dublin) | 19/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great website and was able to get actual customer service when I called in. Was happy with that part. Everything else has been brutal. Items shipped from Europe, while claiming to be a Canadian company. Over 3 weeks now and still no products. Will not shop here again." | |
Matt Hale (Martensville) | 19/05/2021 |
Απάντηση από SkatePro: Hi Matt, Thank you so much for your comment! And I am so happy that our customer service meet your expectations :) Apologies for the delay with your parcel. We do have a Canadian domain to make our Canadian customers' purchases a lot easier :) You are able to see every product that we have on our website with English specifications and in your currency😉. Currently, we are working very hard to include all these extra taxes in our shipping costs. Please, contact our customer service team and we will be more than happy to look for a suitable resolution for this :) /Cristina |
Επιβεβαιωμένος αγοραστής | |
"extremely helpful, fantastic products, courier took longer than predicted, but it's out of hands of SkatePro shop Thank you!" | |
Aga D. (Skerries) | 19/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very efficient ordering process, and kept me updated on purchase/item shipment tracking." | |
David Caras (St. Petersburg) | 19/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"This was my first time ordering from SkatePro. I believed this was a Canadian company, as it was SkatePro.ca. I did not see any information regarding where it was being shipped from until I got notice of the shipment in progress. I had to pay 'duties' once it arrived. I have to tighten the handles constantly, and even so, the handles pop out every time its used. Overall I am not very happy." | |
amanda rotko (Hamilton) | 19/05/2021 |
Απάντηση από SkatePro: Hi Amanda, Thank you for your review! We do have a Canadian domain to make our Canadian customers' purchases a lot easier :) You are able to see every product that we have on our website with English specifications and in your currency😉. Currently, we are working very hard to include all these extra taxes in our shipping costs. About the scooter, if you are experimenting any issues with it, please contact our customer service team and we will find a solution to that ASAP :) /Cristina |
Επιβεβαιωμένος αγοραστής | |
"Brilliant customer service best I've encountered actually! Kept me up too date the hole way, will be using you guys again, keep doing what you do, cheers folks!" | |
Cole robinson (Chippenham) | 19/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"They delivered fast and good products." | |
Lily Rose Watelle (Dublin 4) | 19/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Quick" | |
Celine Lemaitre (Dublin) | 18/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very efficient good communication. Will definitely use again." | |
Liz S. (Carrickfergus) | 18/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good" | |
Tony Pender (Blessington) | 18/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Free Bag w/skis-can’t beat it!" | |
Jason Mars (Newport) | 18/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Excellent" | |
Eric P. (Lynbrook) | 18/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good quality. Recommended" | |
Darragh O'Keeffe (Maynooth) | 18/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Skatepro is my new favorite go to shop for cross-country skiing and inline skating. After- sale service is excellent. Ok I have to wait a bit longer to receive my orders given it ships from Denmark (and on certain items you may have to pay import fees) but it is greatly offset by the choices and prices I get. I passed my fourth order this year. Very pleased." | |
Michel Normand-Marleau (Gatineau) | 18/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Would have liked to have known that I would be paying import fees. Site is skatepro.ca and this led me to believe they were a Canadian company with Canadian warehouses and not drop shipping from other countries. Pricing was therefore higher than I expected." | |
Loring Palleske (Bewdley) | 17/05/2021 |
Απάντηση από SkatePro: Hi Loring, On your order with SkatePro, you will not pay taxes and duties. These will be collected by the delivery company in the name of your local authorities, the CBSA. Their Website allows you to check your estimated taxes and duties beforehand, by using their calculator. We do also have such a calculator implemented now and as soon as you are about to check out it shows you an estimation. Please have in mind that the taxes and duties will be regulated and collected by Canadian customs, so they can vary a bit and probably not match the estimation. We do also provide the information, that we are shipping from Europe as we are a Danish company. If there is any further question, please feel free to get in touch with us again. Always happy to help. / Pierre |
Επιβεβαιωμένος αγοραστής | |
"Good company to deal with." | |
Jonny Conn (Sunderland) | 17/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fast, professional and courteous. How mail order should be." | |
Andrew f. (Manchester) | 17/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Ordering from skate pro was easy and they updated me on the order and delivery status. Would definitely order from there again and would recommend others to consider skate pro for your sporting goods needs." | |
Douglas Holthaus (Lutherville Timonium) | 17/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great experience!" | |
Ian Bonhote (London) | 17/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good service 👍" | |
Kamila S. (Dublin 3) | 17/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"I spoke with a customer service rep prior to purchase, as I've never had or used roller skis. He was very helpful in explaining what I'd need and provided excellent recommendations. The order came right on time and everything was in good shape and as ordered. One warning for US buyers: Although the prices are quoted in dollars, the purchase is actually made off shore, so there could be a foreign transaction fee charged by your credit card company. Either be prepared for this or use a "travel card" that waives those fees. Regardless, I'm pleased with my purchase and my interaction with Skatepro. I'm sure I'll be using them again." | |
Jonathan Lasko (Enfield) | 17/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Excellent products, especially inlane skates" | |
Robert S Zaborniak (Peterlee) | 17/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Amazing" | |
kyle marion (Bradford) | 17/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Delivered on time" | |
Ida Heravi (FOLKESTONE) | 17/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Delivered on time and good tracking" | |
Stuart M. (Belfast) | 17/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very good" | |
Michelle J. (Beaconsfield) | 17/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"In general good 1st shopping experience. Website easy to navigate, great products selection. The only thing is that it was not clearly indicated that I would have to pay extra duties on the roller skates I bought and it took my a bit by surprise." | |
Danielle Tremblay (VAUDREUIL-DORION) | 16/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"I ordered my skates two weeks ago now and the latest shipping estimate was yesterday however I have not received my skates but the skate pro website says they have been delivered however fedex says there in Hollogne Belgium, would love to get my skates and if not that the very least a refund" | |
Caleb Biles (Kannapolis) | 15/05/2021 |
Απάντηση από SkatePro: Hi Caleb, I am really sorry that you have not received your skates yet. Unfortunately, FedEx is experiencing a backlog of parcels in their European stations, which is causing this delay 😟 However, I can see your parcel is scheduled to be delivered today😀 For your next order, I would like to offer our free delivery service with UPS which is faster as an apology for this delay. Thanks again for your patience with this. /Lily |
Επιβεβαιωμένος αγοραστής | |
"Great company delivered on time" | |
Andrew Pennington (Fleetwood) | 15/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great service and was kept up to date all the way to delivery! Board having loads of use and am very happy with it!! Would definitely recommend these guys" | |
Dave Booth (Belle Vale Ward) | 15/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Can’t fault them, they seem to care about my customer satisfaction and quick and friendly too." | |
Cara Mannion (Galway) | 15/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great customer service would recommend" | |
Natalie Smith (Worcester) | 15/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very good experience, I didn’t have any problem, thanks so much" | |
Rocio Medina (Vancouver) | 14/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great experience, first class service, would certainly recommend." | |
Andrea Kerry (Cullompton) | 13/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"This was my first time ordering from this company and I'll definitely be placing more orders in the future. They were prompt with processing and shipping out my order. When my shipment came in i was surprised how fast it took but when i looked at the return address and realized they came all the way from Germany (I live in Vernon BC, Canada) I was completely astounded that we received them in only 1.5 weeks! And the product was perfect as well. Thanks guys, you're awesome!!" | |
Erika Roberge (Vernon) | 13/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"The product was delivered faster than predicted. I asked customer service if they could guarantee delivery before my son's race (1 week) and honestly, they didn't promise it. I took the risk to order (eventually returning the item) and the product was delivered 2 days before expected, to my son's delight. Well done for the honesty and the fast service" | |
mario coletti (Maidenhead) | 13/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very good service." | |
David A. (CAMBRIDGE) | 13/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"When I shop on a .ca website, I expect that either the shipment if going to originate in Canada, or the vendor is going to CLEARLY indicate that the shipment is coming from elsewhere and extra duty fees will be required. While this website says duty fees are possible for shipments that originate outside of Canada, there was no clear indication that what I ordered would come from Denmark. Shipping also took a week longer than estimated." | |
Rob E. (Barrie) | 13/05/2021 |
Απάντηση από SkatePro: Hi Rob, I can understand your frustration and I will do my best to explain it to you. Whilst we are based in Denmark, we have a Canadian domain so the customer can see the products in Canadian Dollars and read it in English. In our checkout box, we do state that orders are shipped from an EU warehouse, as well as an estimation of tax and duty fees depending on your location. I am sorry this was not clear enough. We are working very hard to include these extra taxes in our shipping fees so it is clearer for the customer. Apologies again for this. /Lily. |
Επιβεβαιωμένος αγοραστής | |
"Great site, good customer service when I called and needed help, will be buying from here again soon. Fast shipping." | |
Adam dawson (Whitehorse) | 12/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great customer service." | |
Jill P. (Lamport, Northamptonshire) | 12/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fantastic, no issues whatsoever." | |
Pete Render (York) | 12/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"The customer service is nice and helpful, delivery went fast." | |
Milly Trusca (DUBLIN) | 12/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good service and quick delivery" | |
Cathy Staley (Marchington) | 12/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Easy, fast, perfect." | |
Saulius Pačėsa (Vilnius) | 12/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Overall great shopping experience. Great price, fast delivery" | |
Christian Butzlaff (Menlo Park) | 12/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Did everything I wanted without delay." | |
Darren F. (London) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Excellent. Helpful advice in the website for beginners. Stuff arrived quickly." | |
Aoife D. (Cork city northside) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great skates. Kids love them. Fast shipping." | |
Hasan R. (Pickering) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Kinda hesitant to order since it was overseas (I’m in the us). But man did they exceed my expectations. Shipping was fast and properly packaged. Mine came in a proper size box so my tires weren’t folded like a lot of bike shops here in the states do. Would definitely buy from skate pro again." | |
Juan Gonzalez (Fresno) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great experience overall" | |
Stacey-Ann K. (Scarborough) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good. Easy navigate the Web site, a few things not in stock was a bit disappointing..." | |
Marc B. (Waterford) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Would definitely recommend SkatePro for good quality skates. They arrived within a week of ordering and the information for sizing etc was perfect for getting everything to fit properly." | |
Vanessa Baker (Dublin) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Brilliant experience, board arrived really quickly and was excellently packaged. Great information on the site and customer service is excellent." | |
Basil A. (Midleton) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"First time customer. Excellent service and very fast delivery as expected. The product also arrived in perfect condition. Will be buying again" | |
Francisco Martins (London) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Quick delivery good product." | |
Dave S. (Long Whatton) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fast delivery, very good customer service" | |
Sabrina H. (Swanage) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Awesome. Quick shipment, great to deal with and great website. Couldn’t be happier Thank you SkatePro" | |
Scot S. (Lititz) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Excellent" | |
Shawn Finnegan (Belle Mead) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great work skate pro!" | |
Isaac Vania (Luxemburg) | 11/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Best price I could find. Skis delivered quickly. Binders stuck at international import for a week. But when it passed, only took one day to arrive. Haven't tried them yet, but they look in good conditions. Overall a great experience. Would buy again in the future." | |
Cheng Huang (San Mateo) | 10/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Overall great experience with Skate Pro. Quick shipping and great product. Next time not gonna have fedex delivery for they seems to have lost the package for awhile." | |
Craig Hutchison (Ingersoll) | 10/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Overall my experience was great . They shipped my order out very quickly . Fed ex kinda made it run late but skatepro helped me along the way and answered every question I had and were super polite and responsive . Will definitely be ordering from skatepro again . Happy shopper from Ontario Canada 🇨🇦❤" | |
Amanda Sheridan (Crystal Beach) | 10/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Quick deliver, great service." | |
Mark Taylor (Culloden and Ardersier Ward) | 10/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Delivered a great product at a great price overseas with no problems. Sure shipping took a bit but that was to be expected. Would recommend." | |
Sean R. (Bend) | 10/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fit was smaller then the size it claimed and shipping was 80 dollars" | |
Mike lasiuk (Fort mcmurray) | 10/05/2021 |
Απάντηση από SkatePro: Hi Mike, I am sorry the tee did not fit as well as you expected. You are always welcome to return it to us. In regards to the shipping, the fee from SkatePro is $19, however the remaining $61 is from the import fees charged by FedEx. We do provide an estimated import fee in our checkout box, but I am sorry this was not clear enough. We are working very hard to include these extra taxes in our shipping fees so it is clear for the customer. Apologies again for this /Lily. |
Επιβεβαιωμένος αγοραστής | |
"Great experience ordering from skate pro - shipping was fast enough and very pleasant to order from would recommend 100%" | |
Aoife Casey (Dunshaughlin) | 10/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"My experience was very poor. They sent me the wrong size. Ended up paying shipping for something I had to send back. Just received another bill from FX for import fees. I will never purchase another item from this company.." | |
David Bamford (Edmonton) | 10/05/2021 |
Απάντηση από SkatePro: Hi David, Thank you for your review. I'm really sorry to hear about this. We always recommend to our customers that they get in contact with us as soon as there is a problem. We are more than happy to refund you for the shipping costs, and as for the import fees, if they have already been paid, you can get in contact with Canadian Border Services Agency (CBSA), and they will claim these costs. If you wish to choose another size or would just like some more recommendations, please get in touch with our team at email@skatepro.ca, and we will be more than happy to help out. Have a wonderful day and take care! 😊 / Marie |
Επιβεβαιωμένος αγοραστής | |
"SkatePro are an amazing shop, Had small issues with shipping but found out it was from my side and not there's at all, But there customer service team was great and very helpful. Can not thank them enough for all there help. Highly recommend them" | |
Mark Fennell (Portland) | 09/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Chegou no dia previsto. Tudo bem embalado." | |
Ellen T. (Cork) | 09/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Package came later than expected but still a reasonable time" | |
Isabelle G. (London) | 09/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"I'm very happy with the shipping speed (especially for U.S. Shipping!), prices and service provided by SkatePro! I highly recommend them, and will definitely order from them again!" | |
Erica B. (Bossier City) | 07/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Quick and easy. Paddleboard arrived quickly enough. No hassle." | |
Alan Clark (South Lanarkshire) | 07/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very fast delivery and great quality products!" | |
Chloe M. (Dublin 18) | 07/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very easy to work with, shipped fast." | |
Mark Wolfmeyer (Lake Bluff) | 06/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great shopping experience. Easy shipping to US didn’t take as long as I expected." | |
T. Jordan (Loganville) | 06/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Speedy delivery and great product" | |
Rachel D. (Enfield) | 06/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very good, good selection and service." | |
Stephen Y. (Port Talbot) | 06/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Amazing service, product arrived early and in perfect condition. Great experience all round thank you" | |
Aaron Cope (Musselburgh) | 06/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Super good website just order a scooter and got it right on time only took a week, would recommend" | |
Jackson Brown (Castlegar) | 06/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very helpful.exactly as needed thanks" | |
Neville Taylor (Bristol) | 06/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Customer service team is so responsive happy with service recieved in regards to the three orders I've made to date of 2 skateboards and safety gear" | |
Lauren De lacey (Kilkenny) | 05/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"I didnt realize I would need to pay a duty tax but all in all I loved what I got which is the main thing." | |
Laura F. (Scarborough) | 05/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fast delivery and great trusted company" | |
Luke Hickinbottom (Telford) | 05/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fantastic website and team. Shout out to Lily and Filippo. More Power Skatepro!" | |
Karl Mamangon (London) | 05/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Skatepro had the best prices! Great customer service. My snowboard arrived quickly and in perfect condition. I’ll definitely be buying from them again." | |
Matthew N. (Port Townsend) | 05/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Happy with service" | |
Ewa O. (Edinburgh) | 05/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Perfect" | |
Rhonay Lo Turco (London) | 05/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fast delivery, the package came in nice and safe and stickers! I loved the stickers ❤️" | |
Stephanie Keres (Limerick) | 05/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fast delivery great prices would order again" | |
Leanne Maunsell (Co Tipperary) | 05/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Disappointing with one of the scooter not folding, but company seems receptive. Will get the fix done locally, as it's prime scooting season to avoid long waits for the replacement." | |
Jeffrey T. (Edmonton) | 05/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Awesome" | |
Jackson Lambert (Co.cork) | 05/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great selection of items, decent price. The shipping was slow but I mean, pandemic." | |
Morgan L. (Ottawa) | 04/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Delivery took longer than anticipated but was supplier's fault" | |
Emma Sweeney (Liverpool) | 04/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great experience! I will buy again. Thanks :)" | |
Dario Di Paola (Blanchardstown) | 04/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Quick efficient service ... well done" | |
David Thomas (Bedlington) | 04/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good find" | |
Robert Hammonds II (Antioch) | 04/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"I will make this be my first stop for parts!" | |
Jason Abplanalp (Londonderry) | 04/05/2021 |
Προηγούμενο | Επόμενο |
Σελίδα 71 στα 1198 |