Κριτικές SkatePro
Επιβεβαιωμένος αγοραστής | |
"The right parts at a good price! Awesome service!" | |
Ed Fiedler (Austin) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Quick delivery, and a great product!" | |
Jamie Muntean (Ottawa) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fast shipping, amazing skate" | |
Telmo Rodrigues (Ballincollig) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great products, never had any problems. My go to skate shop online." | |
Ronan C. (Ballinasloe) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great service, fast shipping and superb skates!!! Really really pleased. Will by from Skatepro again as soon as I will be more confident on my inline 😊" | |
Loren CASTALDI (Linwood) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Quick delivery, authentic items, I got everything as advertised." | |
Andrew Grisinas (Portlaoise) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great" | |
Terry L Holt (Lethbridge) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very pleased" | |
James Best (Dayton) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"I was a huge roller skater in the 80s. My daughter found my old skates and wanted to try them out. They no longer fit me so I had to order a new pair so I could skate with her. The skates I ordered arrived quickly, are a fantastic quality and fit really well (thanks to your hints about finding the right size) I have tried them out, first time in 30 years I've been on skates, and I absolutely love them. Great product! Thanks for getting me back out there!" | |
Gillian May (Toronto) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good product and prompt delivery." | |
Rob mcdonald (Ewenny) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Absolutely satisfied" | |
Bruno lisa (Rockaway Park) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"On the second day of using it front wheel's bearings had to be replaced ;( and the week later base board front plastic inserts statred poping out." | |
Valentyn R. (Vancouver) | 07/09/2021 |
Απάντηση από SkatePro: Hi there, thank you very much for your review. Unfortunately, I wasn't able to find any email or open case here in customer service, regarding this. I am looking forward to helping you further, please just get in touch with my colleagues there :) Thanks a lot! // Pierre |
Επιβεβαιωμένος αγοραστής | |
"All went as expected" | |
G. Paola (Arlington) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"My son is very happy wirh the product thank you" | |
Annie plante (Acton vale) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Shipping was a slow but not their fault. Board is great!! Love it, great quality and made the journey to the U.S." | |
Nancy A. (Hampton) | 07/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"I just purchased the second scooter for my grandsons birthday from skatepro. he basically wore out the first one. I purchased a second one and he just loves it!!!" | |
Agnes DeRosa (Venice , FL.) | 06/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Grandson was very happy with it" | |
Lorraine Webster (Swindon) | 06/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fast delivery. Great product. Thank you 😊" | |
Emilia O. (Dublin) | 06/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Have used them a few times this year as actually cheaper than monkey sports whose delivery has gone up to £15, excellent service maybe time to stock some more range of hockey stuff to compete even more but i give skate pro 5 stars excellent service" | |
ADRIAN DEELEY (Kilmarnock) | 06/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great product at a great price." | |
Darren Winters (Ipswich) | 06/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fast shipment quality products" | |
Richard Pearce (Doddinghurst) | 06/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Really happy with my purchase, arrived quickly and did the job perfectly thanks" | |
nancy nelson (Edinburgh) | 06/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"Pretty good service! Long shipping time, but understandable given the global shipping crisis. Deck came with a scratch on the graphic, so that was a bummer. Thanks!" | |
Anthony S. (Tucson) | 06/09/2021 |
Επιβεβαιωμένος αγοραστής | |
"No problems with Skatepro. Nothing out of the ordinary though either." | |
Christopher Ashton (Kingskerswell) | 31/08/2021 |
"Kinda dope" | |
D. Znuts | 31/08/2021 |
Επιβεβαιωμένος αγοραστής | |
"very quick delivery" | |
Ewelina Z. (Aberdeen) | 25/08/2021 |
Επιβεβαιωμένος αγοραστής | |
"Brilliant customer service…I was emailed a few days after placing an order to advise the scooter I wanted was out of stock…I replied to the email and got an instant response from Lina. The scooter was for my sons birthday present and to help me out Lina went way above what I would have expected from a customer service perspective and arranged an alternative, more expensive scooter while not charging the price difference. The scooter arrived today and my son is delighted. I could not recommend Skate Pro more highly, a joy to deal with and thanks again Lina." | |
Keith Hanon (Greystones) | 25/08/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fantastic service. I ordered a set of Fischer xcountry ski's. Shipped in under 24 hour and they arrived in Vancouver in 4 days. Canada customs took 10 days to clear the package but that is out of the control of SkatePro. I live in Whitehorse Yukon and I had my order in 2 weeks total. All the people who post about customs fees or the site not being in Canada must be blind! All that information is at check out if they bothered to open eyes!" | |
Pete Richards (Whitehorse) | 24/08/2021 |
Επιβεβαιωμένος αγοραστής | |
"Evertying is okey" | |
Irena Konjc (SEŽANA) | 23/08/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good selection and fast delivery BUT… if you order from Canada, expect to pay duties on top of the shipping. Site looks good with a .ca and even a Canadian phone number, but if you can find it on a “real” Canadian site, do it. Save yourself the surprise extra costs and there’s a better chance your money will at least support a Canadian store." | |
Luc Leonard (Hearst) | 21/08/2021 |
Απάντηση από SkatePro: Hi Luc, Thanks for taking the time to write a review! 😉 I understand your frustration, however, before you confirm the payment and put in your full address, there is a yellow banner indicating that the goods are shipped from the Europe. Moreover, we also provide you with the estimated tax & duty costs. Just remember that they are estimated, as we are not the ones collecting them. Regarding our website .ca it is customized and registered in Canada, so you can see the prices in CAN dollars, as well as not pay anything extra when calling us in Europe.😊 More about our company you can find in our website. If you have any other questions, you are more than welcome to contact us! Will be happy to help. ✌ //Lina |
Επιβεβαιωμένος αγοραστής | |
"Super disappointed! Paid for expedited shipping so my son could have these for his skate rink birthday party, even emailed yesterday to make sure they were on schedule. Got an email back stating they would be to me today on time like I paid to get them and it was lies!!! If I could leave no stars I would" | |
Shayla Alvarado (Bay City) | 20/08/2021 |
Απάντηση από SkatePro: Hi Shayla, Thanks for taking the time to leave a review.🙂 I am so sorry to hear that the skates did not come in the expected time frame and your son could not use them on his birthday party! Highly apologize. Unfortunately, we work as fast as we can to ship out the items, but sometimes the delivery time is out of our hands. Moreover, I can see you paid extra and understand your frustration, and I can also see that my colleagues have been in contact with you regarding that. I believe we can find a solution to this issue, so please, check your mail as I have contacted you there.😉 Will be looking forward to your answer, since we do not want to leave our customers unsatisfied. 😊 //Lina |
Επιβεβαιωμένος αγοραστής | |
"Excelente servicio 👌⭐⭐⭐⭐⭐" | |
Jose Lorenzo Tenorio (Madisonville) | 17/08/2021 |
Επιβεβαιωμένος αγοραστής | |
"Best shopping experience for bike parts, there's not one thing they don't sell and makes it an overall great experience." | |
Johnny Martell (VANCOUVER) | 13/08/2021 |
"I think this is a very good website and everyone should buy there skateboarding stuff here if you don't have a local skate shop." | |
Marcas Mac Con Iomaire | 12/08/2021 |
Επιβεβαιωμένος αγοραστής | |
"It was a hassle, but I received my product in the end and that is a plus to me. They were delivered in good time, but I had chosen the wrong size. Consumers in America are spoiled with free return services from Amazon, but if you think about it, it makes sense to spend $20 to return an order. Lots of people complained about the return services. If you're patient and make sure to do everything right, calling customer service if you're not sure, they will take back the product and give you a full refund, even if the product was delivered to your door in a heavily damaged box. (The damaged box was FedEx's fault, not SkatePro's.) I'm sure my new order would have come in good time, but it got stuck in France with all the stuff going on there. It was a big hassle, with lots of abnormal issues, but I received the correct product and I am happy with them. SkatePro will work with you if you will work with them and everything will work out." | |
Rachael W. (Lynchburg) | 11/08/2021 |
Απάντηση από SkatePro: Hey Rachel! Thanks for your kind words and understanding. We're happy that you were satisfied with the service, and most importantly, the product! 😊 |
Επιβεβαιωμένος αγοραστής | |
"Ordered a famus wheel in pink, the ordering & Delivery was on point with up to date tracking throughout though my wheel arrived in a simple brown envelope with no box and was scratched in 4+ places quite deeply (metal face not urethane), maybe by being crushed or knocked about by other parcels or may have been previously bought & returned after attempts to put bearings in. I have not yet ordered my ceramic bearings or frames and as I bought the last wheel in stock I hope to place another order when replenished, until then I'm skating salomon st1 with ground control frames and a variety of wheels I replace monthly." | |
Stretch Armstrong (Beccles) | 09/08/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fantastic service! Great prices. 5 days to ship skis from Denmark to the US! Highly recommended. Will definitely use again." | |
Bernard B. (Gig Harbor) | 07/08/2021 |
Επιβεβαιωμένος αγοραστής | |
"Excellent customer service. Got the rollerblades sirio 100 & safety use size guid for pads. And ordered my size foot in blades. and a great skate they are. Delivery was well looked after" | |
Jordan Willows (Mallow) | 07/08/2021 |
Επιβεβαιωμένος αγοραστής | |
"My go to place for solid prices and a great range. Delivery is rapid with updates all the way, can’t recommend enough" | |
Ray dell (Waltham Cross) | 05/08/2021 |
Επιβεβαιωμένος αγοραστής | |
"10/10. With the market the way it is, Skatepro is doing their best to update their site quickly and keep stock info transparent." | |
Mark B. (Poughkeepsie) | 30/07/2021 |
Επιβεβαιωμένος αγοραστής | |
"I used the measuring system to measure my feet and they said I needed a size 8. When they came they were so small I couldn't even fit my feet in the whole. I asked customer service and they said that these skates run a bit small, which would of been nice to know before paying for and waiting almost 2 weeks for them to arrive. So now I have to send them back which requires a printer to print off the label (who has a printer these days), filling out the label seems like a lot of faffing about. The pads and helmet fit and seem great quality but the whole experience has been so stressful and dragged out. If I manage to find a printer I can use today and get them to the post office I won't have my refund for at least 2 weeks, apparently." | |
George B. (Taunton) | 26/07/2021 |
Απάντηση από SkatePro: Hey there George, Thanks for taking the time to write your review. I am sorry this skates did not fit you. We do have a very useful size chart which we recommend you to follow, as all of our skates fit slightly differently. Therefore, choosing your average shoe size will not necessarily mean the skates fit right. We did suggest on the size chart to take one size bigger, so that would mean you would be a 10 according to the length of your feet. Nonetheless, you are more than welcome to purchase a bigger size and get a full refund for your other skates👌 In the regards to the label, I apologize that it may be an inconvenience, we are required to fill this information for customs. The reason it can take approximately 2 weeks before you are refunded is also due to changes post Brexit. We would love to make this process easier if we could choose 😊 I hope you can understand! All the best, /Lily. |
Επιβεβαιωμένος αγοραστής | |
"I made already several orders at skatepro for my son who likes Stunt scooter. All the deliveries were excellent." | |
Milbert Guy (Senningerberg) | 26/07/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fast shipping. Great service!" | |
Joshua Douglas Moore (Santa Cruz) | 26/07/2021 |
Επιβεβαιωμένος αγοραστής | |
"Sent wrong size due to the description being wrong. Site says the size is 10-10.5 but actual skates are clearly labeled 9-10. I should not be responsible for shipping charges due to the sites mistake. So I am out extra cash due to their mistake, not to mention the time wasted waiting for these to arrive, making a trip to FedEx to ship back and now having to go elsewhere to find what I need. Would not recommend this site." | |
Raonil Pena (Haines City) | 23/07/2021 |
Απάντηση από SkatePro: Hi Raonil, Thank you for your time writing the review. I am sorry to hear that you received the wrong size of skates 😟. May I ask you to contact our customer service team by email about this? We would love to dig in your case and find a solution for you. We would need some pictures of the skates that you have received in order to see what went wrong. Apologies for all the inconvenience, and we will be looking forwarded to hear back from you and solve this as soon as possible. 😀 /Cristina |
Επιβεβαιωμένος αγοραστής | |
"Stuff was well packed, jus suckes it take FOREVER to get to my country (USA). Everything was as described in the adds. Love the selection, but again, the shipping took forever. They need a "remote store" or "remote locations" for warehouses here in the states. But what an awesome selection they have." | |
Jake Swift (Fredericksburg) | 22/07/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great shop. Great prices. Great communications." | |
Alex Traherne (Flamstead) | 21/07/2021 |
Επιβεβαιωμένος αγοραστής | |
"Shipping was on time and items were carefully packed." | |
James Blair (Richmond) | 21/07/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very good customer service!!! I really like this company.I am living in the US but I prefer to buy the scooters from them they have a good price and very good customer service..If I need help or I have a question(And I have A lot of questions it is not easy to By the right scooter or the right scooter piece..) D always answered very fast to the emails You will never believe that my last order I need to cancel that and it was no problem I got my money back very fast..It happened that someone made a mistake on their side and they shipped me the scooter anyway..I tried to give it back to them(Because they already refund me my money)..But their answer was let your son enjoy it!! So I like to order from this company they have good customer service good prices and free shipping to the USA!" | |
Reut porat (Petaluma) | 21/07/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fantastic quality with perfect fitting, bought two pairs of quad skates & we are looking forward to getting out on them. Shipping was fast with great customer support. Excellent service from start to finish. Highly recommend Skatepro to all" | |
Andy M. (Limerick) | 20/07/2021 |
Επιβεβαιωμένος αγοραστής | |
"Bought the Rio Mayhem 2 as part of a midlife crisis 😂 I'm absolutely delighted. I was worried if the size wouldn't fit as the chart was saying to go a size down than my normal footwear on top of having wide feet. Delivery was quick and well tracked as GLS usually are. Thanks for assisting this old dog in learning new tricks" | |
Andrew Cruise (Balbriggan) | 19/07/2021 |
"I been reading a lot of bad reviews for people in the US and my tracking number is telling me that no scheduled day for delivery and I got a really important skate session coming up that would allow me to go pro and I need to know when I’m getting my stuff?" | |
Ignacio Ignacio | 15/07/2021 |
Απάντηση από SkatePro: Hi Ignacio😊 Thank you for your comment. Please, contact our customer service team by phone, chat or email, they will be more than happy to have a look at your order and try their best to let you receive your order on time. Please note that the estimated shipping time to US is 3-8 business days, for orders with all items in stock. We will look forward to hearing back from you in order to help you further :) /Cristina |
Επιβεβαιωμένος αγοραστής | |
"Yeah I waited 2 weeks for my package and by the time I finally got here I only got 23 bearings out of a 50 pack!! I'm never ordering from here ever again. I feel like I got robbed." | |
Christopher Deleon (Bronx) | 14/07/2021 |
Απάντηση από SkatePro: Hi there, Thank you for taking the time to write a review. I am truly sorry about this case. I can see that you have sent us a few emails. Please check your inbox for a reply, so we can solve this issue for you. /Vesta |
Επιβεβαιωμένος αγοραστής | |
"Super dodanie" | |
Milan Dozsa (Liptovský Mikuláš) | 12/07/2021 |
Επιβεβαιωμένος αγοραστής | |
"My little girl loves them. Thank you." | |
Brian Finnerty (Navan) | 10/07/2021 |
Επιβεβαιωμένος αγοραστής | |
"Absolutely brill! Great communications, great service! A+++++ My new skates are fantastic! Really pleased. Just waiting for the nice weather now!" | |
David Richard Grinyer (Ulceby) | 09/07/2021 |
Επιβεβαιωμένος αγοραστής | |
"Shipping is fast, great quality, It’s true size. My daughter love it. Thank you ." | |
Dong Qun Mao (Bray) | 09/07/2021 |
Επιβεβαιωμένος αγοραστής | |
"Amazing prices on great gear!" | |
Johnathan Price (Oakville) | 08/07/2021 |
Επιβεβαιωμένος αγοραστής | |
"awesome" | |
Migle Plioplyte (Vilnius) | 23/06/2021 |
Επιβεβαιωμένος αγοραστής | |
"OMG I love my new roller skates , very fast delivery 👍🏻🛼🛼" | |
Barbara Zygadlo (Cork city southside) | 18/06/2021 |
Επιβεβαιωμένος αγοραστής | |
"Fast delivery so excellent..." | |
Paul Miller (London) | 16/06/2021 |
Επιβεβαιωμένος αγοραστής | |
"Everything was ok. Just sucks that I paid over $320 of Freeride skates and the bolt stripped out first time trying to adjust the Trinity mount. Even though they claim to use high end parts. Now I gotta wait and order all new bolts." | |
Dale C. (North Las Vegas) | 11/06/2021 |
Απάντηση από SkatePro: Hey Dale, Thanks for your review. I am really sorry to hear the bolt fell out. The bolts do come partially tightened, however we always recommend customers to tighten them again, as they may have come loose in the mean time. I can see you have gotten in touch with our customer service team so we have sent some suggestions to you of how to resolve this 😀 Feel free to reach out to us again if problems persist. /Lily. |
"I feel terrible for my son, he’s been anxiously awaiting his new tires. He was so excited to receive his new BMX tires. Unfortunately, the shipping carrier cannot find our package. The tracking has been updated to “delivered”, then changes to arriving the next day multiple times. We are in the US, in California. If I knew these were coming from overseas like this, we would have bought local. If you’re in America, unfortunately I would recommend avoiding purchasing from here." | |
B. Lima (Castro Valley) | 10/06/2021 |
Απάντηση από SkatePro: Hi there Brayden, I am sorry you experienced problems with the shipping. Unfortunately FedEx had some temporary delays with parcels coming from European stations. However, as soon as we are made aware of this, we will always let our customers know. I do apologize again that your son has waited longer than expected, however FedEx has confirmed the parcel is on its way to you😊 If you have more questions, feel free to get in contact with our customer service team. /Lily. |
Επιβεβαιωμένος αγοραστής | |
"Got rollerblades because no local choice; SkatePro great info right into the types of bearings. Like many reviews the .ca domain vs. diff location origin is jarring. I stopped and vetted the site, then went ahead with order because SkatePro allays concerns: Bottom line I achieved my goal to get a specific product, also it saved me money, and grief. Getting charged twice (by e-tailer, and by shipper) is common folks. To SkatePro's credit they have kept angry reviews on this topic, each time, a well written reply is given, bravo SkatePro. I would like to see the estimated extra listed on the final invoice emailed to me...VAT estimate A (=$15.45 local GST) was only presented once, not later on final tally. Next day I got robocall from FedEx; only it shows up as unknown number for a diff amount C. C = A + B = $25.95 in my case. Subtract out FedEx fee (B = $10.50) and it proves accurate to the penny for A. Total + $19.00 Shipping + $25.95 to FedEx simple." | |
Charles W. (Red Deer) | 08/06/2021 |
Επιβεβαιωμένος αγοραστής | |
"This was our second time ordering from SkatePro, and it was excellent as always. Package arrived sooner than expected, which was a nice surprise. The only issue was that this time, we couldn't have the skates sent to the US, so I had to have a friend in Scotland receive the shipment and then bring the skates over when they came to visit for Christmas." | |
M. Hebert (Edinburgh) | 08/06/2021 |
Απάντηση από SkatePro: Hi there Melissa, ✌ Thanks so much for your review! Hope it made Christmas all the sweeter 😁 |
Επιβεβαιωμένος αγοραστής | |
"My board came quick and in perfect condition I will definitely be ordering again soon" | |
Wayne D. (Dublin 18) | 07/06/2021 |
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"I am disappointed because from the domain name it says .ca but there are actually from Denmark and I need to pay almost $40 for a tax and duty fee and it took almost a month to delivery" | |
Rosanna Z. (Toronto) | 04/06/2021 |
Απάντηση από SkatePro: Hi there Rosanna, Thank you for leaving a review. We put the website in .ca so it is in the customers currency and language. We also state in the checkout box that orders are coming from European stations, as well as an estimated tax and duty fee for the products ordered. I apologize that you missed this and we will do our best to make this more visible for our customers to see. In regards to the slow shipping, I am more than happy to refund this shipping cost. Please get in touch with our customer service team so we can help😀 /Lily. |
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"Fast shipping, great prices" | |
Robertas Paulauskas (Kaunas) | 04/06/2021 |
Επιβεβαιωμένος αγοραστής | |
"I have now purchased many skateboard items from SkatePro and with each purchases the service has been excellent. Really quick delivery and no issues at all. Would definitely recommend." | |
Graham S. (Hornchurch) | 02/06/2021 |
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"Arrived quickly" | |
Kate C. (Broadford co limerick) | 02/06/2021 |
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"Excellent service!" | |
Neeme N. (Tallinn) | 02/06/2021 |
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"fast delivery, good selection, i've put three orders with skatepro so far and from the looks of it i'll put more." | |
Alexandros Doukopoulos (Dublin) | 02/06/2021 |
"I am completely new to skating and know ZERO about the culture, the brands, how to skate, or where to even start! Imagine my relief when I called in and got Lina on the line and she was BEYOND helpful with all the questions I had. I came with a few beginner questions and was very embarrassed with my level of knowledge and she was more than courteous in answering all of them, making recommendations, and even letting me know tips like watch out for x if you have y. After an hour later, she helped me find everything I needed and I cannot wait to get on these wheels! I could not have had a better experience shopping online; she made it a very fun, smooth, non-intimidating shopping process and I'm not exaggerating when I say she made my week!!! SkatePro, whatever you're doing, give Lina a raise!!! :D" | |
S. Ta | 26/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very professional customer service." | |
Rosario Lopez (Las Vegas) | 26/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very pleased with Skatepro! I received my parcel less than a week of buying it! Definitely recommend it!" | |
Lidiane Curtis (Barnstaple) | 26/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great service." | |
Janet Miller (Orangeville) | 25/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great scooter my son loves his" | |
Paul Dempsey (Portarlington) | 24/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"I do not recommend buying skates from SkatePro if you are US-based. After weeks of waiting for a restock, I bought my Chaya skates based on the sizing chart provided. It turned out that they were too small. However, what upset me was that when I looked at the skates I received, they are clearly labeled as a size US Womens 6.5 on both boots, as well as on the box. I don't understand why that couldn't have been communicated to me in the first place. I know I am a US W 7, and would never blind-buy size 6.5. SkatePro's sizing chart does not list US Womens sizes, so I went off the inch measurements, which led to me buying skates that are too small. They only provide US Mens sizes for skates that are baby pink! Now I not only have to wait for my size to be restocked, which will likely take weeks again, but I have to make time to pack up and bring these skates to the post office and pay for return shipping, all because SkatePro couldn't be bothered to list US shoe sizes for women. " | |
Helena C. (Fremont) | 24/05/2021 |
Απάντηση από SkatePro: Hi Helena, Thank you for your honest review. First of all, I'm really sorry for all the inconvenience you have had when receiving a skate which did not fit. That's definitely something that we are not happy about 😕 We try to inform our customers in the best way possible on our website. Chaya is part of the brand Powerslide, which is a German-based company. Almost all their skates are created in US Men. If we figure out that this is incorrect, we, of course, try to asap adjust this on our website. So here, I would like to thank you for your direct feedback. In regards to the return costs, we will, of course, cover this for you. We stand for the products and information we are giving on our website. We take responsibility when we are wrong. We will get in touch with you to sort this out and get you a pair of skates that fits. Again, sorry for the inconvenience. /Justin Customer Connection Team |
Επιβεβαιωμένος αγοραστής | |
"The overall experience of shopping with SkatePro was really good. My negative experience is that certain representatives don't know the product line very well." | |
Calvin J. (Evans) | 24/05/2021 |
Απάντηση από SkatePro: Hi Calvin, Thank you very much for taking the time to write a review on our website. I'm very happy to hear that you are overall satisfied. In regards to not knowing the product line, I'm sorry to hear that. Your question was related to some specific brake arms for inline skates. Brake arms are model-specific and besides that, also brand-specific most often. It's pretty difficult to figure out if a brake arm does fit to a skate, which is from a different brand. I can understand that the colleague you have been talking to did have a hard time answering your complicated question😁 In any case, we are always improving our skills and knowledge so hopefully, we are on point next time you get in touch with us again. Thanks again for the feedback. /Justin Customer Connection Team |
Επιβεβαιωμένος αγοραστής | |
"The shopping experience was smooth and they keep you updated all the way from purchase time until items are delivered. Delivery time to Uk after Brexit is reasonable. Items arrived one day before the timeline so that was extra bonus" | |
Patricia Rod (London) | 23/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Really good customer support before purchase" | |
Aine McDonough (Maynooth) | 23/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"greaaaaatttteeeee" | |
Emma Cassidy (Dublin 16) | 23/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Amazing quality, fast delivery and excellent service. I've bought scooters for my kids and they're the best. Bought two more as a gift to my nieces. Will definitely use more and will keep recommending" | |
Justyna B. (Pisarzowice) | 23/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Great selection of items not available in Canada. Amazing customer service!" | |
Alexander Lloyd (Toronto) | 23/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Came quicker than expected, kept updated and in great condition." | |
Leah S. (London) | 22/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"It great store. It took too long to arrive in Ireland." | |
Marina Silva (dublin 4) | 22/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Met expectations" | |
James Allan (Joussard) | 21/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Easy to order and delivered on time. What more could you want" | |
Edward J. (Salford) | 21/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Had some troubles but they worked them out awesome company" | |
Isaac Bishop (Pickering) | 21/05/2021 |
Απάντηση από SkatePro: Hi Isaac, Thank you for your review. I am sorry to hear that your parcel arrived delayed and in a bad condition. I can see that we are working to solve this issue ASAP. We will be more than happy to send you a replacement for the lost item and a free SkatePro T-shirt. 😀 Apologies again for all this. /Cristina |
Επιβεβαιωμένος αγοραστής | |
"Skate pro is a great web shop , a huge variety of products and very good prices." | |
Giovana Basei (Dublin 2) | 20/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Such a professional company, great quality, great service, great communication throughout the process including delivery tracking. Cannot recommend them highly enough." | |
Angie S. (Ballymote) | 20/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"helpful and accurate delivery." | |
brandon mcdaniel (Mesquite) | 20/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Good service and delivered before time" | |
Marek M. (Greenford) | 20/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Thanks Skate Pro. Great service, as always." | |
Stuart C. (Dublin) | 20/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"very fast shipping, would do buisness again." | |
D. Burry (Scarborough) | 20/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Very happy, will order from here again!" | |
Brona Howard (Drogheda) | 20/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"I ordered wheels bearings bearing spacers and deck rails , i recived a package with 3/4wheels no bearings no rails and the only thing i recived in full is the bearing spacers Tldr spent ~60 got 3 euro of useable products Apsolutely dreadfull Order no 3652630" | |
D. Carter (Galway) | 20/05/2021 |
Απάντηση από SkatePro: Hey Dalton, thank you for taking your time to write this review. I am truly sorry to hear that. Fortunately, you also got in touch with customer service and we will solve this issue there ASAP. / Pierre |
Επιβεβαιωμένος αγοραστής | |
"These where the only guys that had inventory. Website is easy to use and updated accordingly, but $12.95 to ship a light bmx seat is too much. Shipping should of been half that, but again you it in stock." | |
David Mendoza (Sugar Land) | 20/05/2021 |
Απάντηση από SkatePro: Hi David, Thank you for your review! I am so glad that you enjoy surfing on our website 🏄♂️ Remember that you get free shipping from $149, and then you won't have to worry about the $12.95 😊 /Cristina |
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"Great selection." | |
Tanya Branagan (Inchicore) | 20/05/2021 |
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"LOVE MY SKATES! The are comfortable and super stylish! Love the aqua colour." | |
Alison Capstick (Prospect) | 20/05/2021 |
Επιβεβαιωμένος αγοραστής | |
"Delivery time was longer than scheduled and box arrived looking crushed, without assembly instructions. Thankfully we were able to follow the picture on the website and completed it." | |
Shawnita Foster (Whitby) | 20/05/2021 |
Απάντηση από SkatePro: Hi Shawnita, Thank you for your review! I am sorry to hear that you received your parcel delayed and in bad conditions. Definitely it's not the way we want our customers to receive their orders. Please contact our customer service team and provide them with some pictures of the damaged parcel and we will get back to you as soon as possible. /Cristina |
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